Legal
Privacy Policy
Last updated: May 2026
We built Bosco because we care about your health. Your personal information is treated with the same care. your care plan data never leaves your device. The only information we collect is anonymous usage data to help us improve the app.
Who we are
Bosco is operated by Bosco Health (ABN 97 188 711 415), based in Queensland, Australia. You can reach us at support@mybosco.com.au.
Your care plan data
Everything you enter into Bosco: your care tasks and clinician notes, is stored locally on your device only. We have no access to this data, and it is never transmitted to Bosco Health or any third party, except where you choose to use the document scanning feature (see below).
The notes from your clinician are stored exactly as written. Bosco never modifies, interprets, or adds to what your clinician has written.
Document scanning
When you photograph or submit a document or text to Bosco, it is sent to Anthropic's Claude API to be read and interpreted so your care tasks can be extracted. This content is processed for that purpose only and is not retained or stored by Anthropic. By using the scanning feature, you consent to your document being sent to Anthropic for this purpose.
Anonymous usage data
Bosco collects anonymous usage data, such as task completion patterns and feature usage, to help us understand how the app is being used and improve the experience over time. This data contains no personally identifying information and cannot be linked back to you in any way. There is no user account, and no name, email address, or identity of any kind is collected or stored.
This data is collected on a regular basis. Aggregated, anonymised insights may be used internally or shared with relevant parties to evaluate and demonstrate the app's effectiveness. No data that could identify an individual is ever shared.
Third-party services
Bosco uses the following third-party services:
- Anthropic Claude API — used to read and interpret care plan documents submitted by users; content is not retained by Anthropic
- Supabase — used to receive and store anonymised analytics events (servers located in Sydney, Australia)
- PostHog — used for anonymised usage analytics to help us understand and improve the app
Data retention
Your care plan data lives on your device and stays there. You can delete it at any time by removing the app. Anonymised analytics data is retained for internal analysis purposes and cannot be linked back to any individual.
Your rights
Under the Australian Privacy Act 1988 and the Australian Privacy Principles, you have the right to access or request deletion of any personal information we hold. Given that no personally identifying information is collected, the data we hold is limited to anonymised analytics. For any questions or requests, contact us at support@mybosco.com.au.
Children
Bosco is not directed at children under 13. We do not knowingly collect information from children under 13.
Changes to this policy
We may update this policy from time to time, particularly as new features are introduced. We will notify you of significant changes through the app. Continued use of Bosco after changes means you accept the updated policy.
Contact us
Questions about your privacy? Email us at support@mybosco.com.au.